Terms Of Service

Terms Of Service

**RefinedHost Terms of Service**

**Last Updated: [Date]**

Welcome to RefinedHost! We're thrilled to have you as a valued customer for our hosting services. Please read these Terms of Service carefully before using our services. By using RefinedHost's services, you agree to comply with and be bound by the following terms and conditions:

1. Service Offerings
RefinedHost, based in Ashburn, Virginia, offers a range of hosting services, including Dedicated Servers, Virtual Private Servers (VPS), Colocation, and more. Our services are designed to meet your hosting needs with a focus on quality and reliability.

2. Refunds
We do not offer refunds for working products. Once a service is activated and operational, no refunds will be issued.

3. Cancellation
Customers are responsible for initiating cancellations at least 24 hours before the renewal date. Failure to do so may result in automatic renewal and billing for the upcoming period.

4. Billing
RefinedHost will automatically process renewal payments 24 hours prior to the renewal date. It is the customer's responsibility to ensure that their payment information is up to date and accurate.

5. Network Uptime Guarantee
RefinedHost guarantees a 99.9% network uptime for our services. We strive to provide uninterrupted access to your hosted resources, and in the event of any network downtime, we will work diligently to resolve the issue promptly.

6. Payment Methods
We accept payments through Stripe (Credit/Debit Card) and cryptocurrency. By using these payment methods, you agree to comply with their respective terms and conditions.

7. Service Suspension and Termination
a. Services that are overdue by 5 days will be subject to termination, and all data associated with the service will be permanently deleted.
b. Services that are overdue by 1 day may be suspended until payment is received. During suspension, the service will not be accessible.

8. IP Blacklist and Bandwidth Charges
a. RefinedHost reserves the right to charge a $10 fee per IP address added to a blacklist due to misuse or violations of our terms and conditions.
b. In the event that a client exceeds their allocated bandwidth, a charge of $2.50 per terabyte (TB) of overused bandwidth will apply.

9. Acceptable Use Policy
Customers are expected to abide by our Acceptable Use Policy (AUP) available on our website. Violations of the AUP may result in account suspension or termination without refund.

10. Privacy
RefinedHost is committed to protecting your privacy. We collect and use your personal information in accordance with our Privacy Policy, which can be found on our website.

11. Changes to Terms of Service
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.

By using RefinedHost's services, you acknowledge that you have read, understood, and agreed to these Terms of Service in their entirety. Failure to comply with these terms may result in the suspension or termination of your services without refund

 

 

 

RefinedHost Hosting Fee Schedule

At RefinedHost, we aim to provide transparent pricing for our hosting services. Below is our fee schedule for additional services:

1. OS Reinstallation

  • Colocation and Dedicated Servers: $35 per OS reinstallation

2. Remote Hands Services

  • Rate: $165 per hour
  • Billing: Billed in 15-minute increments

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